Transformation of Boarding School Management Through Balanced Scorecard Approach: Case Study at Baiturrahman Boarding School Ciparay

Ade Tutty Rokhayati Rosa; Agus Gunawan; Endang Saepudin; Arip  Ripandi; Narti Nurlaela

doi:10.59890/ijatss.v3i5.21

Authors

Ade Tutty Rokhayati Rosa Universitasi Islam Nusantara
Agus Gunawan STAI Bhakti Persada Majalaya
Endang Saepudin STAI Baitul Arqom
Arip Ripandi Praktisi Pendidikan, Tasikmalaya
Narti Nurlaela Praktisi Pendidikan, Bandung

DOI:

https://doi.org/10.59890/ijatss.v3i5.21

Keywords:

Islamic Boarding School Management, Asatidz Performance, Balanced Scorecard, Islamic Boarding School Education, Sustainable Quality

Abstract

Amidst the demands for improving the quality of Islamic education, Islamic boarding schools as educational institutions based on religious traditions are required to have an effective and measurable management system. One of the main challenges faced is how to evaluate and improve the performance of asatidz (teachers) systematically and sustainably. This study aims to optimize Islamic boarding school management in improving the performance of asatidz through the Balanced Scorecard (BSC) approach at the Baiturrahman Ciparay Islamic Boarding School, Bandung Regency. This study uses a descriptive qualitative approach with data collection techniques in the form of observation, in-depth interviews, and documentation studies. The BSC perspective used includes four main aspects: finance, customers, internal business processes, and learning and growth. The results of the study show that before the implementation of the BSC, Islamic boarding school management was traditional and did not have a clear performance evaluation system. After the implementation of the BSC, there was a significant increase in target planning, monitoring of asatidz performance, and coordination between management sections. Performance indicators in each BSC perspective help create a more structured, transparent, and measurable work pattern. This study recommends strengthening the BSC-based management system as a strategic approach to improve the quality of Islamic boarding schools as a whole, as well as contributing to the literature on Islamic education management with a modern approach

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