Social Media and Flash Floods: A Review from the Perspective of Responsibility and Conscience

Chontina Siahaan; Donal Adrian; Retnadumillah Saliha

doi:10.59890/ijsss.v4i2.225

Authors

Chontina Siahaan Universitas Kristen Indonesia, Jakarta
Donal Adrian Universitas Tadulako
Retnadumillah Saliha Universitas Muhammadiyah Palu

DOI:

https://doi.org/10.59890/ijsss.v4i2.225

Keywords:

Social Media, Disaster Communication, Flash Floods

Abstract

The purpose of this study is to determine the role of social media and the responsibility and conscience of others to help when they have been exposed to disaster information. This study used a qualitative case study approach. The informant selection technique used purposive sampling. Data collection techniques included in-depth interviews and direct observation. Data reduction, data display, and conclusion drawing/verification were used for analysis. The results of the study indicate the conclusion that the role of social media as part of disaster communication is: (a) Coordination between agencies related to government communication must be able to act more quickly and coordinated with each other, (b) The community as users of social media has conveyed valid and realistic information about disaster developments, evacuation processes, and assistance services provided in Sumatra and (c) social media also plays a role in reducing public emotions caused by the government's slow response to natural disasters in Sumatra

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